Our method

We work collaboratively and through partnerships with government, the private sector, academia, the VCS sector, and with citizens to develop thinking and co-create innovation that drives citizen-centred, outcome-focused, cost-effective public service solutions.

We channel global thinking from a wide variety of publicly-motivated experts and organisations along with citizen experience to establish where gaps in effective public service delivery exist.  

We crowd-source intelligence from across society to:

• Scan for public service challenges and identify key public sector priorities 
• Develop ideas and responses using our own innovation methodology
• Test & prototype solutions in real life public service environments
• Publish and disseminate research for public benefit

We keep our reach broad and through working with a multitude of organisations and perspectives we aim to facilitate a cross-sectoral approach that is capable of fostering better and more integrated public services. 

If you would like to work with us then please do get in touch via info@sercoinstitute.com